SME manager reviewing digital grant documentation in a bright office

Kit Digital 2026: the AI voucher that funds your CRM

by Salesly Team · ·

Kit Digital is still active in 2026, with more runway than most people realise. Orden TDF/39/2026 has extended the programme until funds run out and reactivated grant rounds that seemed closed. If you run an SME or work as a self-employed professional, that means one concrete thing: you can still use public money to fund the digitalisation of your sales process, including a CRM. This article explains what changed, how much you can receive, and how a client management tool fits into the eligible categories.

Table of Contents

Key takeaways

PointDetails
Kit Digital is still open in 2026Orden TDF/39/2026 extends the programme until funds are fully exhausted and reinvests unspent balances.
The voucher covers up to 29,000 EURThe amount depends on company size: from 3,000 EUR for self-employed individuals to 29,000 EUR for mid-sized companies.
A CRM is an eligible solutionThe “Client Management” category funds CRM implementation between 2,000 EUR and 4,000 EUR depending on your segment.
The money goes to the providerThe voucher does not arrive as cash: you pay a Red.es-registered agente digitalizador (digitalizing agent) who implements the solution.

What is Kit Digital and what changed with Orden TDF/39/2026

Kit Digital is Spain’s digitisation grant programme for SMEs and self-employed professionals, funded through Next Generation EU as part of the Plan de Recuperación, Transformación y Resiliencia. It is managed by Red.es and works through a “digital voucher”: a sum of money allocated to your business for implementing technology solutions from an official catalogue.

The 2026 change is Orden TDF/39/2026, of 26 January, published in the Official State Gazette (BOE) on 28 January 2026 and in force from the 29th. It is not a new grant round and does not add categories: it amends the regulatory framework of the programme (Orden ETD/1498/2021) in three ways that change its temporal scope:

  • Extends the programme deadline until “the total exhaustion of Kit Digital Programme funds”. There is no longer a fixed general closing date.
  • Requires reinvestment of unspent balances: Red.es must reallocate any unexecuted budget from previous rounds back into the programme.
  • Reopens resolutions: when funds remain unassigned after a resolution, the instructing authority formulates new proposals for previously rejected applications.

In practice, Orden TDF/39/2026 keeps the tap open. Companies that missed an earlier round have new opportunities, and leftover budget is not lost: it is recycled within Kit Digital.

The AI and cybersecurity voucher: where it comes from

It is worth being precise here, because a lot of inaccurate information is circulating. The artificial intelligence and cybersecurity categories were not created by Orden TDF/39/2026. They were introduced earlier, through Orden TDF/435/2024, within the Kit Digital line for mid-sized companies. What the 2026 order does is ensure those lines remain funded in 2026 by extending the programme and reinvesting unspent balances.

The catalogue categories with AI and cybersecurity, aimed primarily at mid-sized companies, include:

  • Client Management with associated AI: a CRM with artificial intelligence capabilities (for example, opportunity prioritisation or sales forecasting).
  • Process Management with associated AI: automation of internal workflows supported by AI.
  • Business Intelligence, analytics and associated AI: dashboards and data analysis.
  • Managed Cybersecurity Service and Secure Workstation: protection of systems and devices.

The connection to your CRM is direct: client management features both in the classic catalogue (for SMEs and self-employed professionals) and in the AI line (for mid-sized companies). In both cases, digitalising how you acquire, track, and retain clients is an eligible investment.

How much money you can receive by company size

The voucher amount depends on the number of employees in your company. These are the segments and their maximum amounts:

SegmentCompany sizeVoucher amount
Segment I10 to fewer than 50 employees12,000 EUR
Segment II3 to fewer than 10 employees6,000 EUR
Segment III0 to fewer than 3 employees (includes self-employed)3,000 EUR
Segment IV50 to fewer than 100 employeesUp to 25,000 EUR
Segment V100 to fewer than 250 employeesUp to 29,000 EUR

Segments IV and V are the mid-sized company line, where the AI and cybersecurity categories reside. A single voucher can be split across several categories: you are not required to spend it all on one solution. That is why many companies combine, for example, a CRM with a cybersecurity service within the same voucher.

Client Management: the category that funds your CRM

If you run a small SME or are self-employed, the relevant category is “Client Management”. This is the one that funds CRM implementation, and its amounts are:

SegmentAmount for Client ManagementUsers and hours included
Segment I (10 to 49 employees)4,000 EUR3 users, 40 configuration hours
Segment II (3 to 9 employees)2,000 EUR1 user, 30 configuration hours
Segment III (0 to 2 employees)2,000 EUR1 user, 30 configuration hours

What does this category cover? The setup of a commercial management system: contact and client management, interaction logging, commercial opportunity tracking (the sales pipeline), task management, and basic sales activity analysis. In other words, exactly what a sales team needs to stop working from scattered spreadsheets and move to an organised process.

The voucher covers implementation and configuration. The ongoing subscription is your responsibility, but the initial setup (which is usually the barrier to entry) is funded.

Requirements to apply for the voucher

To access Kit Digital, your company must meet several requirements. The main ones are:

  1. Being an SME, micro-enterprise, or self-employed professional with a registered tax address in Spain.
  2. Being registered and meeting the minimum seniority required by the grant round.
  3. Being up to date with tax obligations and Social Security contributions.
  4. Not being classified as a company in difficulty.
  5. Not exceeding de minimis aid limits (the cap on cumulative public aid a company can receive).
  6. Completing the Test de Diagnóstico Digital (Digital Diagnostic Test) on acelerapyme.gob.es. This questionnaire assesses your digital maturity level and is mandatory before applying for the voucher.

The Digital Diagnostic Test is the step most people forget. Without it, you cannot submit an application. It is free and can be completed online in a few minutes.

How to apply, step by step

Kit Digital has a specific mechanism: the money never reaches your bank account. Here is how it works:

Step 1: Register and complete the diagnostic

Create an account on acelerapyme.gob.es and complete the Test de Diagnóstico Digital (Digital Diagnostic Test). This step creates your profile and unlocks the application.

Step 2: Apply for the voucher at the Red.es electronic office

Submit the digital voucher application at the Red.es electronic office. You will need a digital certificate. If approved, you are allocated an amount based on your segment.

Step 3: Choose an agente digitalizador (digitalizing agent)

Agentes digitalizadores are companies registered with and approved by Red.es that can implement catalogue solutions. Consult the official directory, compare offers, and choose the one that best fits your process. This is an important decision: they will be your provider for at least 12 months.

Step 4: Sign the Acuerdo de Prestación de Soluciones de Digitalización

With your chosen agent, you sign an Acuerdo de Prestación de Soluciones de Digitalización (Digitisation Solutions Provision Agreement). The agent implements the solution, invoices against your voucher, and is paid directly by Red.es. You do not advance that amount.

Step 5: Maintain the service for 12 months

Kit Digital solutions require a minimum period of 12 months of effective provision. During that time, the tool must be in real use, not sitting idle.

Common mistakes to avoid

“Kit Digital closed in 2025”: false. Orden TDF/39/2026 keeps it open until funds are exhausted and reopens previously rejected applications. If you missed out before, check your situation now.

“The voucher gets paid into my account”: no. The voucher pays the agente digitalizador directly, never as cash to the beneficiary. Anyone offering to have the voucher deposited into your account is violating the programme rules.

“Any software qualifies”: only solutions from the official catalogue, implemented by Red.es-approved agentes digitalizadores, are eligible. Before signing a contract, confirm that your provider appears on the official list and offers the category you need.

“I have to spend it all on one thing”: you do not. You can split the voucher across several categories. A CRM plus a cybersecurity service, for example, can both fit within the same voucher if your segment allows it.

How Salesly fits into Kit Digital

Salesly is a commercial management platform that fits squarely into the Kit Digital “Client Management” category: contact management, opportunity pipeline, quotes, client portal, and sales analytics. It is precisely the type of tool this category is designed to fund.

For mid-sized companies, the artificial intelligence features in Salesly (opportunity prioritisation and sales forecasting) connect with the “Client Management with associated AI” line for Segments IV and V.

A note on transparency: the voucher only covers solutions implemented by a Red.es-approved agente digitalizador. Before assuming a specific tool is subsidised, confirm with your provider whether it appears in the official catalogue and under which category. Salesly also integrates with Holded and Business Central, so the investment in commercial digitalisation connects with your invoicing and ERP systems without duplicating data.

If you are considering digitalising your sales process and want to know whether you can fund it through Kit Digital, start with the Digital Diagnostic Test and review the “Client Management” category.

See how Salesly organises your sales management

Frequently asked questions

Is Kit Digital still available in 2026?

Yes. Orden TDF/39/2026, in force since 29 January 2026, extends the programme until funds are fully exhausted and requires reinvestment of unspent balances. It also reopens applications that were previously rejected due to insufficient budget in earlier rounds.

Can I use the Kit Digital voucher to pay for a CRM?

Yes. The “Client Management” category in the catalogue funds CRM implementation: between 2,000 EUR (Segments II and III) and 4,000 EUR (Segment I). For mid-sized companies, there is also the “Client Management with associated AI” category. The amount covers the setup and configuration of the tool.

How much does Kit Digital give depending on company size?

The voucher ranges from 3,000 EUR for self-employed individuals and micro-enterprises with fewer than 3 employees (Segment III) to 29,000 EUR for mid-sized companies with 100 to 249 employees (Segment V). The intermediate bands are 6,000 EUR (3 to 9 employees), 12,000 EUR (10 to 49 employees), and up to 25,000 EUR (50 to 99 employees).

What is an agente digitalizador (digitalizing agent)?

It is a company registered with and approved by Red.es, authorised to implement Kit Digital catalogue solutions. You choose an agent, sign an Acuerdo de Prestación de Soluciones de Digitalización, and the agent is paid directly from your voucher. The money does not pass through your account at any point.

What do I need to apply for the voucher?

You must be an SME, micro-enterprise, or self-employed professional with a registered tax address in Spain, be up to date with tax and Social Security obligations, not be classified as a company in difficulty, respect de minimis limits, and have completed the Test de Diagnóstico Digital (Digital Diagnostic Test) on acelerapyme.gob.es. Applications are submitted at the Red.es electronic office using a digital certificate.